If your account is suspended
What you see, and how to get help.
On this page
What you see
A suspended account stops working in every Vwaza product. On the web you see "Your account is suspended. Contact Vwaza support for help." and you are signed out.
- The suspension covers Music, TV, Podcasts, Books, Events, Store and Studio
- Signing in again does not lift it
Get help
Contact Vwaza support from the email address on your account. Tell us your username and what you were doing when you were signed out.
- We can tell you why the account was suspended and how to appeal
- Once we restore the account, you can sign in as before