Legal

Cookie Policy

Understanding how we use cookies to enhance your experience

Last Updated: 1st August 2025

This Cookie Policy explains how Vwaza Multimedia Limited ("Vwaza," "we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our platform at vwaza.com and our mobile applications (collectively, the "Platform"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Vwaza) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

2. Why Do We Use Cookies?

We use first- and third-party cookies for several reasons:

Essential Cookies

These cookies are strictly necessary to provide you with services available through our Platform and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for cannot be provided.

Performance and Analytics Cookies

These cookies collect information about how you use our Platform, including which pages you visit most often and if you receive error messages. These cookies help us improve how our Platform works.

Functionality Cookies

These cookies allow our Platform to remember choices you make (such as your username, language preference, or region) and provide enhanced, more personalized features. They may also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.

Targeting and Advertising Cookies

These cookies are used to deliver advertising that is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

3. Types of Cookies We Use

Cookie TypePurposeDuration
AuthenticationIdentify logged-in users and maintain sessionsSession/Persistent
PreferencesRemember user settings and preferencesPersistent
SecurityPrevent fraud and protect user dataSession
AnalyticsUnderstand Platform usage and improve servicesPersistent
PerformanceMonitor and improve Platform performanceSession

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Platform, deliver advertisements on and through the Platform, and so on. These may include:

  • Google Analytics for website analytics
  • Facebook Pixel for advertising and retargeting
  • Stripe for payment processing
  • CloudFlare for security and performance

5. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below or by setting or amending your web browser controls to accept or refuse cookies.

Browser Controls

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit:

Disabling Cookies

If you disable cookies, please be aware that some features of our Platform may not function properly, and your experience may be affected.

6. Other Tracking Technologies

Cookies are not the only way to recognize or track visitors to our Platform. We may use other, similar technologies from time to time, such as:

  • Web Beacons: Small electronic files that allow us to count users who have visited pages and for other related website statistics
  • Pixel Tags: Transparent images that help us track user behavior and measure the effectiveness of our marketing
  • Local Storage: Technologies that store data locally on your device to improve performance and user experience

7. Do We Use Flash Cookies or Local Shared Objects?

Our Platform may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.

8. Do We Serve Targeted Advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Platform. These companies may use information about your visits to this and other websites to provide relevant advertisements about goods and services that you may be interested in.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

10. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Vwaza Multimedia Limited

Email: privacy@vwaza.com

Phone: +265 982 96 15 65

Address: Lilongwe, Malawi

By continuing to use our Platform, you acknowledge that you have read and understood this Cookie Policy.